Randy Grove, our Director of Operations and Human Resources, is a professional "people person." He has over 25 years of human resources, transportation and logistics management experience, including extensive work in public transit and labor management. Randy administers all human resources functions, including payroll, benefits, employee relations, labor relations, worker’s compensation, and the Drug and Alcohol Program. He actively promotes effective labor relations with three separate union locals consisting of either Amalgamated Transit Union (ATU) or Teamsters representation, and has successfully negotiated initial and renewal contracts/agreements with them. An active member of the Labor and Employment Relations Association (LERA), Randy's training and certifications include a broad background of mediation and labor negotiations training through Texas A and M University, the University of Wisconsin, and the Federal Mediation and Conciliation Services Institute. Randy has been with Paratransit Services since 1999.